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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration for Eat the Frog
Operations
Eat the Frog
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.The method protects energy and attention for the task that creates the largest progress and is often postponed.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 Wochen30-60 min1-2 h Setup, laufend15-90 min daily
Participantsdifferent
4-12 Beobachtungen1-511
Formatdifferent
Workshop + asyncAsyncAsyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsABC Classification, Focus Rules, Control ListAction Lists, Project List, Review RoutinePriority Task, Completion Note, Daily Focus
Tagsno overlap
UX researchObservationContext
PrioritizationOperationsPortfolio
ProductivityPlanningTasksExecution
PrioritizationProductivityFocusExecution
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