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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.
Complexitydifferent
MediumLowHighMedium
Timedifferent
1-3 Wochen30-60 min2-6 h2-4 h
Participantsdifferent
4-12 Beobachtungen1-53-82-6
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsABC Classification, Focus Rules, Control ListFault Tree, Critical Paths, Cause Hypotheses, Control ActionsBarrier Inventory, Failure Analysis per Barrier, Action Backlog
Tagsno overlap
UX researchObservationContext
PrioritizationOperationsPortfolio
RiskRoot causeSafety
Root causeSafetyIncident
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