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Criterion
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Paper illustration of Specification by Example with a method-specific labelled workspace.
Agile
Specification by Example
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Purposedifferent
When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.When business rules need to become precise, it ties language, example, and test together. It sorts work by value, risk, and delivery ability. The result is captured as an Example Table and Acceptance Tests.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
45-90 min60-90 min pro Feature1-3 h0.5-2 Tage
Participantsdifferent
3-103-63-106-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Context canvas, Open questions, Shared context notesExample Table, Acceptance TestsCustomer Journey Canvas, Pain Points, Experience OpportunitiesService Blueprint, Fail Points, Ownership Map
Tagsno overlap
ContextFramingRequirementsCanvas
AgileRequirementsExamplesBehavior-Driven Development
JourneyCustomerService designCanvas
Service designOperationsJourneyBlueprint
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