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| Criterion |  Product Discovery Context Canvas |  Operations Process Mapping |  Operations Gemba Walk |  UX Research Contextual Inquiry |
|---|---|---|---|---|
Purposedifferent | When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. |
Complexitydifferent | Low | Medium | Low | Medium |
Timedifferent | 45-90 min | 1-3 h | 30-120 min | 1-3 Wochen |
Participantsdifferent | 3-10 | 3-10 | 2-6 | 4-12 Beobachtungen |
Formatdifferent | Workshop | Workshop | Workshop | Workshop + async |
Outputdifferent | Context canvas, Open questions, Shared context notes | Process Map, Handoff List, Improvement Backlog | Observation Notes, Improvement Ideas | Field Notes, Workflow Insights, Pain Points |
Tagsno overlap | ContextFramingRequirementsCanvas | ProcessOperationsImprovement | LeanObservationProcessOperations | UX researchObservationContext |