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Criterion
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Purposedifferent
When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.
Complexitydifferent
LowMediumLowMedium
Timedifferent
45-90 min45-90 min30-120 min1-3 Wochen
Participantsdifferent
3-102-52-64-12 Beobachtungen
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Context canvas, Open questions, Shared context notesA3 Report, Action Plan, Root Cause AnalysisObservation Notes, Improvement IdeasField Notes, Workflow Insights, Pain Points
Tagsno overlap
ContextFramingRequirementsCanvas
LeanProblem solvingCoachingOperations
LeanObservationProcessOperations
UX researchObservationContext
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