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| Criterion |  Facilitation Consensus Workshop |  UX Design Service Blueprinting |  Facilitation Dot Voting |  Operations ABC Analysis |
|---|---|---|---|---|
Purposedifferent | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a workshop has produced too many options and the group needs to condense quickly, dot voting makes preferences visible in a short time. It bundles individual votes into a solid signal for the next selection. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. |
Complexitydifferent | Medium | High | Low | Low |
Timedifferent | 1-3 h | 0.5-2 Tage | 5-15 min | 30-60 min |
Participantsdifferent | 5-30 | 6-12 | 3-20 | 1-5 |
Formatdifferent | Workshop | Workshop | Workshop | Async |
Outputdifferent | Consensus Clusters, Theme Titles, Priority Areas | Service Blueprint, Fail Points, Ownership Map | Ranked list, Consensus signal, Shortlist | ABC Classification, Focus Rules, Control List |
Tagsno overlap | FacilitationConsensusWorkshopAlignment | Service designOperationsJourneyBlueprint | FacilitationVotingConsensusPrioritization | PrioritizationOperationsPortfolio |