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Criterion
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h30-120 min15-30 min60-90 min
Participantsdifferent
5-302-62-64-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Consensus Clusters, Theme Titles, Priority AreasObservation Notes, Improvement IdeasRoot cause notes, CountermeasuresProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
FacilitationConsensusWorkshopAlignment
LeanObservationProcessOperations
Root causeIncidentLeanProblem solving
FacilitationDecisionProblem solvingWorkshop
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