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| Criterion |  Facilitation Consensus Workshop |  Operations 8D Problem Solving |  Growth North Star Metric |
|---|---|---|---|
Purposedifferent | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When product teams track many metrics, the view of the actual customer outcome easily gets lost. A North Star Metric bundles growth, usage, and value contribution into one signal that makes the system's direction visible. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 1-3 h | 1-6 Wochen | 1-2 h |
Participantsdifferent | 5-30 | 4-10 | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Consensus Clusters, Theme Titles, Priority Areas | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | North Star metric, Input metric tree, Measurement cadence |
Tagsno overlap | FacilitationConsensusWorkshopAlignment | QualityProblem solvingRoot cause | GrowthMetricsAlignmentRetention |
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