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| Criterion |  Facilitation Consensus Workshop |  Operations 5 Whys |  DevOps Incident Command |  Operations A3 Problem Solving |
|---|---|---|---|---|
Purposedifferent | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | 1-3 h | 15-30 min | As needed | 45-90 min |
Participantsdifferent | 5-30 | 2-6 | 4-15 | 2-5 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Consensus Clusters, Theme Titles, Priority Areas | Root cause notes, Countermeasures | Incident Log, Action Tracker, Stakeholder Updates | A3 Report, Action Plan, Root Cause Analysis |
Tagsno overlap | FacilitationConsensusWorkshopAlignment | Root causeIncidentLeanProblem solving | IncidentOperationsReliability | LeanProblem solvingCoachingOperations |