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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of Experiment Canvas with a method-specific labelled workspace.
Product Discovery
Experiment Canvas
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-4 Wochen30–60 min per interview30–60 min30-60 min
Participantsdifferent
3-10 Kunden1 participant per interview4-81-5
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksInterview Notes, Themes, Insight SummaryEmpathy Map, Assumptions List, Research GapsCompleted Experiment Canvas, Success Metric
Tagsno overlap
MVPValidationServiceDiscovery
QualitativeResearchCustomerDiscovery
SynthesisQualitativeWorkshop
ExperimentsValidationDiscoveryHypothesis
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