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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration of Experiment Canvas with a method-specific labelled workspace.
Product Discovery
Experiment Canvas
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen1-2 h je Session30-60 min je Interview30-60 min
Participantsdifferent
3-10 KundenBased on research question5-12 Interviews1-5
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksUsability Issues, Severity List, RecommendationsProblem Evidence, Risk Notes, Customer SegmentsCompleted Experiment Canvas, Success Metric
Tags1 shared
MVPValidationServiceDiscovery
ValidationUXPrototype
DiscoveryInterviewsValidation
ExperimentsValidationDiscoveryHypothesis
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