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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-4 WochenHalf day initial, dann laufend60–90 min45-90 min
Participantsdifferent
3-10 KundenEin Team plus Stakeholder2-83-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksTeam API DocumentStakeholder Map, Engagement Plan, Risk NotesExpectation Map, Alignment Notes, Agreements
Tagsno overlap
MVPValidationServiceDiscovery
TeamAlignmentCommunicationService
StakeholdersAlignmentFacilitationChange
AlignmentStakeholdersTeam
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