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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen1-3 h2-8 h15-30 min
Participantsdifferent
3-10 Kunden2-85-122-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksCause Tree, Evidence Notes, CountermeasuresEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsRoot cause notes, Countermeasures
Tagsno overlap
MVPValidationServiceDiscovery
Root causeTreeIncidentQuality
Domain-Driven DesignEventsDiscoveryWorkshop
Root causeIncidentLeanProblem solving
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