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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration for Problem Interview
Product Discovery
Problem Interview
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration of MVP Test Matrix with a method-specific labelled workspace.
Product Discovery
MVP Test Matrix
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When several minimal variants compete to answer the same question, it makes comparing and choosing between them cleaner. It separates problem, assumption, solution, and evidence. The result is captured as a Test Matrix and a Test Plan.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen30-60 min je Interview1-2 Tage45-75 min
Participantsdifferent
3-10 Kunden5-12 Interviews10-302-8
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksProblem Evidence, Risk Notes, Customer SegmentsClick Heatmap, Success Rate, Design RecommendationsTest Matrix, Test Plan
Tags1 shared
MVPValidationServiceDiscovery
DiscoveryInterviewsValidation
UXNavigationFindabilityValidation
ExperimentsValidationDiscoveryOptions
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