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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of Lean Startup with its method-specific working model.
Innovation
Lean Startup
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.For uncertain business assumptions, the method forces the idea into contact with real market reactions early. It separates wishful picture, assumption, and observable behavior, so that learning becomes faster than planning. This translates uncertainty into measurable insight.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 WochenWochen bis Monate je Lernzyklus1-4 h15-30 min
Participantsdifferent
3-10 Kunden2-83-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksHypothesis list, MVPs, Learning reports, Pivot or persevere decisionProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanRoot cause notes, Countermeasures
Tagsno overlap
MVPValidationServiceDiscovery
LeanStartupValidationMVP
Root causeProblem solvingQualityIncident
Root causeIncidentLeanProblem solving
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