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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Weekly Review.
Operations
Weekly Review
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.In a week with many open loops, the method creates distance from operational noise. It organizes commitments, calendar, and projects so the next week becomes workable.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen1-2 h Setup, laufend2-4 h30-60 min
Participantsdifferent
3-10 Kunden14-101
Formatdifferent
Workshop + asyncAsyncWorkshopAsync
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksAction Lists, Project List, Review RoutineJourney Map, Pain-point List, Opportunity BacklogUpdated Task System, Weekly Focus, Next Actions
Tagsno overlap
MVPValidationServiceDiscovery
ProductivityPlanningTasksExecution
JourneyServiceService design
ProductivityExecutionPlanning
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