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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Design sheets and interface cards connect to jointly written pseudocode with highlighted unresolved questions.
Architecture
ARID (Active Reviews for Intermediate Designs)
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.ARID examines how well developers can work with a technical design. It focuses on a part of the system that can still be revised, between the architecture overview and the detailed specification.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-4 Wochen1-2 h Setup, laufend2-4 h2–4 h review as a planning range; preparation and evaluation additional
Participantsdifferent
3-10 Kunden14-10Designers, developers as users, and facilitation
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksAction Lists, Project List, Review RoutineJourney Map, Pain-point List, Opportunity BacklogPrioritized development tasks, Jointly produced code or pseudocode, Observed difficulties and open design questions, Proposed design revisions
Tagsno overlap
MVPValidationServiceDiscovery
ProductivityPlanningTasksExecution
JourneyServiceService design
ArchitectureEngineeringFeedbackValidationTasks
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