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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration of Experiment Canvas with a method-specific labelled workspace.
Product Discovery
Experiment Canvas
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-4 Wochen1-2 Tage30-60 min je Interview30-60 min
Participantsdifferent
3-10 Kunden10-305-12 Interviews1-5
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksClick Heatmap, Success Rate, Design RecommendationsProblem Evidence, Risk Notes, Customer SegmentsCompleted Experiment Canvas, Success Metric
Tags1 shared
MVPValidationServiceDiscovery
UXNavigationFindabilityValidation
DiscoveryInterviewsValidation
ExperimentsValidationDiscoveryHypothesis
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