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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration for Communication Plan
Delivery
Communication Plan
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-4 Wochen45-90 minHalf day initial, dann laufend45-90 min
Participantsdifferent
3-10 Kunden3-12Ein Team plus Stakeholder2-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksExpectation Map, Alignment Notes, AgreementsTeam API DocumentCommunication Plan, Channel Matrix, Message Cadence
Tagsno overlap
MVPValidationServiceDiscovery
AlignmentStakeholdersTeam
TeamAlignmentCommunicationService
CommunicationStakeholdersDeliveryPlanning
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