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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-4 Wochen45-90 minHalf day initial, dann laufend1-2 h
Participantsdifferent
3-10 Kunden3-12Ein Team plus Stakeholder4-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksExpectation Map, Alignment Notes, AgreementsTeam API DocumentAlignment Map, Open Issues, Decision Questions
Tagsno overlap
MVPValidationServiceDiscovery
AlignmentStakeholdersTeam
TeamAlignmentCommunicationService
AlignmentStakeholdersStrategyFacilitation
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