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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Problem Interview
Product Discovery
Problem Interview
A paper-based illustration representing Design Sprint with its core stages and visible working result.
Innovation
Design Sprint
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When the product question is unclear and time pressure is high, the method takes a team from an open idea to a testable solution. It connects problem understanding, decision, and learning in one compact format, lowering the risk of spending a lot of energy on a mere guess.
Complexitydifferent
MediumHighMediumHigh
Timedifferent
1-4 Wochen1 Tag bis mehrere Wochen30-60 min je Interview4-5 Tage
Participantsdifferent
3-10 Kunden4-105-12 Interviews5-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksProblem Statement, Prototype, Test LearningsProblem Evidence, Risk Notes, Customer SegmentsPrototype, Test Findings, Decision Rationale
Tagsno overlap
MVPValidationServiceDiscovery
InnovationPrototypeResearch
DiscoveryInterviewsValidation
Design sprintPrototypeValidationInnovation
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