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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Paper illustration of Experiment Canvas with a method-specific labelled workspace.
Product Discovery
Experiment Canvas
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-4 Wochen1 Tag bis mehrere Wochen60-120 min30-60 min
Participantsdifferent
3-10 Kunden4-102-81-5
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksProblem Statement, Prototype, Test LearningsContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasCompleted Experiment Canvas, Success Metric
Tagsno overlap
MVPValidationServiceDiscovery
InnovationPrototypeResearch
ContradictionsInnovationProblem solving
ExperimentsValidationDiscoveryHypothesis
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