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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration of a horizontal story map with an activity backbone, task cards below it and a cross-map release line.
Product Discovery
User Story Mapping
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.When user goals and delivery scope could drift apart, it orders the journey from goal to slice. It makes visible where an MVP can genuinely be cut.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen1-3 h10-20 min daily2-4 h
Participantsdifferent
3-10 Kunden3-1014-10
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksCustomer Journey Canvas, Pain Points, Experience OpportunitiesDaily Plan, Time Estimates, Review NotesStory Map, Release Slices, Backlog Candidates
Tagsno overlap
MVPValidationServiceDiscovery
JourneyCustomerService designCanvas
PlanningTime managementProductivityOperations
BacklogJourneyPlanningMVP
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