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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Design sheets and interface cards connect to jointly written pseudocode with highlighted unresolved questions.
Architecture
ARID (Active Reviews for Intermediate Designs)
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.ARID examines how well developers can work with a technical design. It focuses on a part of the system that can still be revised, between the architecture overview and the detailed specification.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-4 Wochen15-30 min2–4 h review as a planning range; preparation and evaluation additional1-4 h
Participantsdifferent
3-10 Kunden2-6Designers, developers as users, and facilitation3-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksRoot cause notes, CountermeasuresPrioritized development tasks, Jointly produced code or pseudocode, Observed difficulties and open design questions, Proposed design revisionsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
MVPValidationServiceDiscovery
Root causeIncidentLeanProblem solving
ArchitectureEngineeringFeedbackValidationTasks
Root causeProblem solvingQualityIncident
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