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Criterion
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-2 h1-4 h30-60 min1-3 h
Participantsdifferent
1-83-83-72-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Concept Map, Relationship Labels, Knowledge GapsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanExample Map, Acceptance Criteria, Open QuestionsCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
KnowledgeConceptsMappingSensemaking
Root causeProblem solvingQualityIncident
Behavior-Driven DevelopmentRequirementsExamplesRefinement
Root causeTreeIncidentQuality
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