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Criterion
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Purposedifferent
Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-2 h1-3 Tage1-4 Wochen1-3 h
Participantsdifferent
1-8Internes Team3-10 Kunden3-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Concept Map, Relationship Labels, Knowledge GapsPersona Profiles, Needs Summary, Scenario NotesConcierge Learnings, Service Blueprint, MVP RisksKnowledge Map, Critical Knowledge Areas, Transfer Plan
Tagsno overlap
KnowledgeConceptsMappingSensemaking
ResearchCustomerSynthesis
MVPValidationServiceDiscovery
KnowledgeMappingRisk
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