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Criterion
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A paper-based illustration representing Domain Storytelling with its core stages and visible working result.
Knowledge Modeling
Domain Storytelling
Purposedifferent
Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 h45-90 min30-120 min1-2 h
Participantsdifferent
1-82-52-62-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Concept Map, Relationship Labels, Knowledge GapsA3 Report, Action Plan, Root Cause AnalysisObservation Notes, Improvement IdeasDomain Story, Glossary Notes, Process Narrative
Tagsno overlap
KnowledgeConceptsMappingSensemaking
LeanProblem solvingCoachingOperations
LeanObservationProcessOperations
KnowledgeDomain-Driven DesignProcess
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