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Criterion
Paper illustration of Competency Questions with its method-specific working model.
Knowledge Modeling
Competency Questions
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
Competency Questions translate a domain model into concrete questions that it must be able to answer. The method keeps the model's scope clean and prevents pretty but useless structures.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
2-4 h30-120 min1-3 h45-90 min
Participantsdifferent
2-82-65-302-5
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Competency Question Set, Required Concepts, Test Queries, Coverage MatrixObservation Notes, Improvement IdeasConsensus Clusters, Theme Titles, Priority AreasA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
OntologyKnowledge graphScopeRequirementsSemantic
LeanObservationProcessOperations
FacilitationConsensusWorkshopAlignment
LeanProblem solvingCoachingOperations
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