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Criterion
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowMediumHighHigh
Timedifferent
45-90 min1-4 h2-8 h2-6 h
Participantsdifferent
2-63-82-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Communication Plan, Channel Matrix, Message CadenceProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanProblem Analysis, Decision Analysis, Risk PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
CommunicationStakeholdersDeliveryPlanning
Root causeProblem solvingQualityIncident
Problem solvingRoot causeDecisionOperations
RiskQualityOperationsRoot cause
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