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Criterion
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Purposedifferent
When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.
Complexitydifferent
LowMediumLowLow
Timedifferent
45-90 min1-3 Tage30–60 min30-60 min
Participantsdifferent
2-6Internes Team4-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Communication Plan, Channel Matrix, Message CadencePersona Profiles, Needs Summary, Scenario NotesEmpathy Map, Assumptions List, Research GapsPower Interest Grid, Strategy per Stakeholder
Tagsno overlap
CommunicationStakeholdersDeliveryPlanning
ResearchCustomerSynthesis
SynthesisQualitativeWorkshop
StakeholdersFacilitationAlignmentPlanning
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