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Criterion
Paper illustration for Communication Plan
Delivery
Communication Plan
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
LowLowLowMedium
Timedifferent
45-90 min30–60 min30–60 min per interview60-120 min
Participantsdifferent
2-64-81 participant per interview2-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Communication Plan, Channel Matrix, Message CadenceEmpathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight SummaryCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
CommunicationStakeholdersDeliveryPlanning
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
ArchitectureCommunicationStakeholdersCanvas
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