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Criterion
Paper illustration for Communication Plan
Delivery
Communication Plan
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Purposedifferent
When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.
Complexitydifferent
LowMediumMediumLow
Timedifferent
45-90 min1-3 h60-120 min1-2 Tage
Participantsdifferent
2-63-102-81-4
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Communication Plan, Channel Matrix, Message CadenceCustomer Journey Canvas, Pain Points, Experience OpportunitiesCommunication Canvas, Stakeholder Messages, Architecture Communication PlanArchitecture Document, Context View, Runtime View, Deployment View
Tagsno overlap
CommunicationStakeholdersDeliveryPlanning
JourneyCustomerService designCanvas
ArchitectureCommunicationStakeholdersCanvas
ArchitectureDocumentationCommunication
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