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Criterion
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
Ongoing1-4 h30-60 min15-30 min
Participantsdifferent
2-203-83-72-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Chat Transcript, Action Log, AutomationsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanExample Map, Acceptance Criteria, Open QuestionsRoot cause notes, Countermeasures
Tagsno overlap
CollaborationEngineeringIncident
Root causeProblem solvingQualityIncident
Behavior-Driven DevelopmentRequirementsExamplesRefinement
Root causeIncidentLeanProblem solving
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