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Criterion
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighMediumLow
Timedifferent
Ongoing2-6 h1-3 h15-30 min
Participantsdifferent
2-203-102-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Chat Transcript, Action Log, AutomationsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsCause Tree, Evidence Notes, CountermeasuresRoot cause notes, Countermeasures
Tags1 shared
CollaborationEngineeringIncident
CausalityIncidentRoot causeTimeline
Root causeTreeIncidentQuality
Root causeIncidentLeanProblem solving
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