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Criterion
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumLowLowMedium
Timedifferent
Ongoing1-2 Tage15-30 min1-4 h
Participantsdifferent
2-201-42-63-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Chat Transcript, Action Log, AutomationsArchitecture Document, Context View, Runtime View, Deployment ViewRoot cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
CollaborationEngineeringIncident
ArchitectureDocumentationCommunication
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
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