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Criterion
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Three Amigos method illustration showing its working structure
Agile
Three Amigos
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When story, test, and implementation could drift apart, it brings business perspective, engineering, and quality together early. It prevents a story from being read differently only late in the process.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
MediumLowLowMedium
Timedifferent
Ongoing15-30 min15-30 min1-3 h
Participantsdifferent
2-202-632-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Chat Transcript, Action Log, AutomationsRoot cause notes, CountermeasuresClarified Story, Test Examples, Open QuestionsCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
CollaborationEngineeringIncident
Root causeIncidentLeanProblem solving
CollaborationBehavior-Driven DevelopmentQualityRefinement
Root causeTreeIncidentQuality
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