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Criterion
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
45-120 min30-60 min je Interview30–60 min1-4 Wochen
Participantsdifferent
2-65-12 Interviews4-83-10 Kunden
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Change Matrix, Cause Hypotheses, Validation Questions, Action ListProblem Evidence, Risk Notes, Customer SegmentsEmpathy Map, Assumptions List, Research GapsConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
ChangeRoot causeTroubleshootingComparison
DiscoveryInterviewsValidation
SynthesisQualitativeWorkshop
MVPValidationServiceDiscovery
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