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| Criterion |  Operations Change Analysis |  UX Research HEART Framework |  Decision Making Force Field Analysis |  Business Strategy Balanced Scorecard |
|---|---|---|---|---|
Purposedifferent | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. |
Complexitydifferent | Medium | Medium | Low | High |
Timedifferent | 45-120 min | 120 min initial, dann laufend | 45-90 min | Halber Tag bis mehrere Wochen |
Participantsdifferent | 2-6 | 3-6 | 3-12 | 4-12 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Change Matrix, Cause Hypotheses, Validation Questions, Action List | HEART-GSM Table, Dashboard | Force Field Map, Change Levers, Risk Notes | Balanced Scorecard, Strategic Measures, Initiative Map |
Tagsno overlap | ChangeRoot causeTroubleshootingComparison | MetricsUX researchMeasurementSatisfaction | ChangeDecisionStrategy | StrategyMetricsExecution |