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Criterion
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
45-120 min30-180 min2-8 h15-30 min
Participantsdifferent
2-61-62-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Change Matrix, Cause Hypotheses, Validation Questions, Action ListFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaProblem Analysis, Decision Analysis, Risk PlanRoot cause notes, Countermeasures
Tagsno overlap
ChangeRoot causeTroubleshootingComparison
TroubleshootingDiagnosisEngineering
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
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