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Criterion
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Surveys method illustration showing its working structure
UX Research
Surveys
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
HighMediumLowMedium
Timedifferent
2-6 h3-14 Tage15-30 min1-4 h
Participantsdifferent
3-1050+2-63-8
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
Event Timeline, Causal Factor Chart, Cause List, Corrective ActionsSurvey Results, Charts, Segment InsightsRoot cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
CausalityIncidentRoot causeTimeline
QuantitativeResearchValidation
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
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