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Criterion
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighMediumMediumLow
Timedifferent
2-6 h60-180 min1-2 h15-30 min
Participantsdifferent
3-103-101-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Event Timeline, Causal Factor Chart, Cause List, Corrective ActionsIncident Timeline, Evidence Log, Delay Analysis, Improvement ActionsConcept Map, Relationship Labels, Knowledge GapsRoot cause notes, Countermeasures
Tagsno overlap
CausalityIncidentRoot causeTimeline
IncidentTimelineSite Reliability Engineering
KnowledgeConceptsMappingSensemaking
Root causeIncidentLeanProblem solving
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