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Criterion
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighLowMediumLow
Timedifferent
2-6 h45-90 min45-90 min15-30 min
Participantsdifferent
3-103-122-52-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Event Timeline, Causal Factor Chart, Cause List, Corrective ActionsExpectation Map, Alignment Notes, AgreementsA3 Report, Action Plan, Root Cause AnalysisRoot cause notes, Countermeasures
Tagsno overlap
CausalityIncidentRoot causeTimeline
AlignmentStakeholdersTeam
LeanProblem solvingCoachingOperations
Root causeIncidentLeanProblem solving
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