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Criterion
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
45-90 min0.5-3 TageAs needed60-180 min
Participantsdifferent
3-85-154-154-20
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
CATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsRich Picture, Root Definitions, Conceptual Models, Change AgendaIncident Log, Action Tracker, Stakeholder UpdatesCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
Systems thinkingFramingStakeholders
Soft systemsComplexitySensemakingSystems thinking
IncidentOperationsReliability
ComplexitySensemakingDecision
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