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Criterion
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
45-90 min1-3 h1-3 h30-120 min
Participantsdifferent
3-83-102-62-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
CATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsProcess Map, Handoff List, Improvement BacklogStandard Work Sheet, Deviation List, Improved Standard, Training NeedsObservation Notes, Improvement Ideas
Tagsno overlap
Systems thinkingFramingStakeholders
ProcessOperationsImprovement
LeanProcessQuality
LeanObservationProcessOperations
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