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Criterion
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
45-90 min60-180 min1-2 h2-6 h
Participantsdifferent
3-83-103-123-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
CATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsIncident Timeline, Evidence Log, Delay Analysis, Improvement ActionsPolarity Map, Warning Signs, Balance ActionsEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
Systems thinkingFramingStakeholders
IncidentTimelineSite Reliability Engineering
Systems thinkingTradeoffsLeadership
CausalityIncidentRoot causeTimeline
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