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Criterion
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
MediumLowLowMedium
Timedifferent
45-90 min30-120 min20-45 min1-3 h
Participantsdifferent
3-82-63-123-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
CATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsObservation Notes, Improvement IdeasLessons learned, Action items, Event summaryProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
Systems thinkingFramingStakeholders
LeanObservationProcessOperations
LearningOperationsImprovement
ProcessOperationsImprovement
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