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Criterion
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
45-90 min45-90 min60-180 min2-6 h
Participantsdifferent
3-83-123-103-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
CATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsExpectation Map, Alignment Notes, AgreementsIncident Timeline, Evidence Log, Delay Analysis, Improvement ActionsEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
Systems thinkingFramingStakeholders
AlignmentStakeholdersTeam
IncidentTimelineSite Reliability Engineering
CausalityIncidentRoot causeTimeline
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