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Criterion
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Paper illustration for Diary Study.
UX Research
Diary Study
Purposedifferent
CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
45-90 min1-3 Wochen20-40 min initial, dann laufend1-4 Wochen
Participantsdifferent
3-84-12 Beobachtungen3-155-20
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
CATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsField Notes, Workflow Insights, Pain PointsROAM Board, Owner ListDiary Entries, Longitudinal Patterns, Experience Timeline
Tagsno overlap
Systems thinkingFramingStakeholders
UX researchObservationContext
RiskAgileTrackingAlignment
UX researchTrackingBehavior
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