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| Criterion | ![]() UX Research Card Sorting | ![]() Operations A3 Problem Solving | ![]() Operations Failure Mode and Effects Analysis |
|---|---|---|---|
Purposedifferent | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. |
Complexitydifferent | Low | Medium | High |
Timedifferent | 20-45 min | 45-90 min | 2-6 h |
Participantsdifferent | Based on research question | 2-5 | 3-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Content groups, Label set, IA hypotheses | A3 Report, Action Plan, Root Cause Analysis | FMEA Table, Risk Priority, Mitigation Actions |
Tagsno overlap | Information architectureNavigationStructure | LeanProblem solvingCoachingOperations | RiskQualityOperationsRoot cause |
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