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Criterion
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumLowMedium
Timedifferent
1-4 hOngoing15-30 min45-90 min
Participantsdifferent
1-52-202-62-5
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Context Diagram, Container Diagram, Component DiagramChat Transcript, Action Log, AutomationsRoot cause notes, CountermeasuresA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ArchitectureCommunicationVisualization
CollaborationEngineeringIncident
Root causeIncidentLeanProblem solving
LeanProblem solvingCoachingOperations
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